Which internet plan should I pick?
Gigabit at $80/mo is our most popular plan; Core 500 at $60/mo suits a smaller household, and you only need more than a gig if you move very large files or run a lot of wired gear at once.
Gigabit is our most popular plan. Here is how the five compare.
| Compare plans | Base 300 — 300 Mbps, $30/mo | Core 500 — 500 Mbps, $60/mo | Gigabit (most popular) — 1 Gigabit, $80/mo | 2 Gig — 2 Gigabit, $100/mo | 10 Gig — 10 Gigabit, $300/mo |
|---|---|---|---|---|---|
| Best for | The essentials, or a backup line | Most small to medium households | Busy households and heavy multitaskers | Enthusiasts who want multi-gigabit | Home labs, servers, extreme power users |
| Our Wi-Fi router | $10/mo option | $10/mo option | $10/mo option | Bring your own | Bring your own |
| Static IP | $20/mo per IP | $20/mo per IP | $20/mo per IP | $20/mo per IP | /30 block included |
| IPv6 | — | — | — | Static /48 | Static /48 |
Every plan is symmetrical — your upload speed equals your download speed — with unlimited data, no contract and free professional installation. Plan availability varies by building. Check your address to see which tiers are live at yours.
If you are not sure, start with the way your household actually uses the internet rather than the number. Base 300 is genuinely enough for streaming and browsing on a few devices. Gigabit is the one most people land on. Above a gig you are buying headroom for moving very large files or running a lot of wired equipment, not a smoother Netflix.
What symmetrical actually means at home
Your upload speed equals your download speed. On Gigabit, that's 1 Gig down and 1 Gig up. Cable connections throttle the upload side, which is the half you feel on video calls, cloud backups, large file sends, game streaming, and security cameras uploading footage. If your current connection stalls when two people are on camera at once, that's an upload problem, and it's the thing symmetrical fiber fixes most visibly.
We wrote this up at length in Why symmetrical speeds matter, if you want the longer version.
Do you need our router?
We provide a standard RJ45 Ethernet port or SFP handoff — no modem, no bulky ONT. Any router you own plugs straight into the wall port.
- Add our Wi-Fi router at $10/mo on Base 300, Core 500, or Gigabit if you don't already own a router you like, or you'd rather we handle it.
- Bring your own if you already have solid Wi-Fi, or you want full control of your own network. 2 Gig and 10 Gig are bring-your-own-router.
10 Gig also includes a /30 block of static IPv4.
If the question is the total rather than the tier, how much does Boston Broadband cost? adds up what is and is not on the bill, and what router do we provide? covers the $10/mo unit itself.
If that didn’t work
tell us how your household uses the internet at (617) 693-9434 and we'll recommend a tier.
More in Setup & Installation
- How do I check if fiber is available at my address?
- Where is Boston Broadband available?
- How do I get ready for my installation?
- What happens when the technician comes?
- How do I get online for the first time?
- How do I switch from my current internet provider?
- How much does Boston Broadband cost?
- Who is Boston Broadband?
Talk to us
Call (617) 693-9434, Monday to Friday 8am–6pm ET, or email [email protected]. We answer within 24 hours, and usually within an hour.
Boston Broadband is a service-area business serving Boston, Brookline and Cambridge, Massachusetts. There is no counter to walk up to — phone, email and your account at myaccount.bostonbroadband.com are the ways in.