Longwood Runs Around the Clock. Your Upload Should Too.

Symmetrical fiber for the people who work in the Longwood Medical Area and live within walking distance of it.

Serving Longwood Medical Area, Boston, MA — ZIP 02115, 02215, 02120.

The Longwood Medical and Academic Area packs Beth Israel Deaconess, Brigham and Women's, Boston Children's, Dana-Farber, Harvard Medical School and the Harvard Chan School into roughly half a square mile. Tens of thousands of people work in it, most on schedules that look nothing like nine to five, and many live in the blocks around it.

That produces an internet requirement unlike the rest of Boston — and cable's shape, an enormous download over a thin upload, is close to the exact opposite of it.

In Longwood, the upload is the job

Work that comes out of this neighborhood pushes data rather than pulling it. A remote read of imaging is an upload. A telehealth visit is a sustained two-way stream in which your outbound video is the half the patient actually sees. Moving a sequencing run to institutional storage is an upload measured in hours.

A typical cable plan is a gigabit down and about 35 Mbps up. Our 300 Mbps plan is 300 Mbps in both directions for $30/mo — roughly nine times that upstream, for less money. The 1 Gbps plan is 1,000 both ways. That is arithmetic, not marketing.

Then add VPN overhead. Tunneling every packet costs throughput, and a thin upstream degrades in a way that feels like the hospital's systems being slow when the bottleneck is your own line.

Built around shift change, not office hours

Longwood turns over at seven in the morning and seven at night. People come off a night shift and file notes at eight. People on call need a video consult that holds at three. Researchers queue long transfers overnight because nothing else is competing for the pipe.

The academic year here also starts in July. Residency and fellowship appointments turn over on July 1, so Longwood's move-in crush lands two months before the rest of Boston's. If you have matched into a program and are lining up an apartment, check the address in May or June.

For the institutions, not only the apartments

Boston Broadband already works inside Longwood. Immersive Design Systems at Boston Children's Hospital is a customer, and simulation and visualization work is exactly the sort of load that exposes a thin uplink for what it is.

Dedicated access is a separate conversation. Enterprise and DIA customers get availability SLAs up to 99.99%, agreed contract by contract, with service credits negotiated per contract. The residential network is engineered for 99.99% reliability as a design target — that is not an SLA, and we will not call it one.

Plans and pricing in Longwood Medical Area

Residential fiber runs $30/mo for 300 Mbps to $300/mo for 10 Gbps, every tier symmetrical, no contract, no data cap. Full lineup on the plans and pricing page; business tiers are separate.

One clinician on VPN is comfortable on 300 Mbps at $30/mo; two simultaneous tunnels want 500 Mbps at $60/mo. Business fiber runs $89/mo for 300 Mbps symmetrical to $200/mo for 2 Gbps, static IPv4 +$20/mo.

Checking an address near Longwood

Longwood proper is largely institutional, so residential availability clusters around it: 02115 toward Mission Hill and the Fenway, 02215 toward Kenmore, 02120 up the hill. Put the exact address and unit number into the checker on our homepage.

If it is institution-affiliated housing, say so. The entry conversation then runs through a facilities group rather than a private landlord — a longer thread, worth starting early.

Longwood Medical Area fiber internet FAQ

Is home fiber fast enough for a hospital VPN and telehealth?
The constraint is upload, and that is where cable is thin. Every plan we sell is symmetrical, so 300 Mbps gives you 300 Mbps upstream — enough for a telehealth session, a VPN tunnel and someone else on a call at once.
When should I order if my residency starts on July 1?
May or June. Academic medicine turns over on July 1, so Longwood fills two months before the rest of Boston and the June calendar goes first.
Do you provide dedicated internet access for a Longwood lab or practice?
Yes. Enterprise and DIA arrangements carry availability SLAs up to 99.99%, agreed contract by contract, with service credits negotiated in the contract itself.
Which ZIP codes cover the Longwood Medical Area?
Mostly 02115, spilling into 02215 toward Kenmore and 02120 toward Mission Hill. Availability is confirmed per building, not per ZIP.
I work nights. Will my speeds hold at three in the morning?
Fiber to the unit is not a shared-contention medium, so your throughput does not depend on what the rest of the building is doing at the time. Coax is the opposite arrangement.

Get a straight answer for your Longwood address

Check the address for a home connection, or ask for a survey if this is for a lab or a department. Either way you get an answer about your building, not a map of the neighborhood. Call (617) 693-9434 or email [email protected].

Near you in Longwood Medical Area

Where else we serve nearby