Open Internet Policy

Boston Broadband supports a free and open internet. We believe that our customers should have access to all lawful content on the web without interference. Our network management practices are designed to provide the best possible experience for all users.

No Throttling

We do not degrade or impair internet traffic based on content, application, service, or use of non-harmful devices. We provide the full speed of your service plan for all lawful internet activities.

No Blocking

We do not block access to lawful content, applications, services, or non-harmful devices. Our goal is to ensure you can reach any destination on the internet that you choose.

No Paid Prioritization

We do not engage in paid prioritization. We do not favor some traffic over other traffic in exchange for consideration of any kind. All data on our network is treated equally.

Transparency

We are transparent about our network management practices, performance characteristics, and the terms of our service. This policy is part of our commitment to keeping you informed.

Network Management

We use reasonable network management practices to ensure the security and integrity of our network and to minimize congestion. These practices are content-neutral and designed to protect the overall user experience.

Acceptable Use

While we support an open internet, users must still comply with our Acceptable Use Policy. This includes refraining from illegal activities and actions that could harm our network or other users.