SMS / Text Messaging Terms

Boston Broadband sends text messages to customers about their broadband service, including technician appointment scheduling and reminders, technician arrival updates, network outage and maintenance notifications, support ticket updates, and replies from our support team.

Your consent

By submitting your mobile number in the form below, or by texting JOIN to (617) 693-9434, you agree to receive recurring automated text messages from Boston Broadband at the mobile number provided, about your broadband service: technician appointments and reminders, technician arrival updates, network outage and maintenance notifications, and support ticket updates.

Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply HELP for help. Reply STOP to cancel.

Sign up for service text updates

How to opt in

Text our business number (617) 693-9434 to start a conversation with our support team. This number is published on our website, on invoices, and on service paperwork.
Text JOIN to (617) 693-9434 to subscribe to service and appointment notifications.

How to opt out

Reply STOP to any message to unsubscribe immediately. You will receive one confirmation message and no further messages. Reply JOIN to re-subscribe.

Help

Reply HELP to any message, or call (617) 693-9434.

Message frequency varies.

Msg & data rates may apply.

Carriers are not liable for delayed or undelivered messages.

Terms & Conditions: https://bostonbroadband.com/legal/terms