Legal & Policies

The terms, policies and disclosures for Boston Broadband Inc., serving Boston, Brookline and Cambridge, Massachusetts.

• Privacy Policy — how we handle personal and mobile information, including text messaging consent.
• Terms & Conditions — billing, account termination, acceptable use and service plan usage.
• SMS / Text Messaging Terms — how to opt in, how to opt out by replying STOP, and how to get help. Message and data rates may apply.
• Open Internet Policy — no throttling, no blocking, no paid prioritization.

Questions about any of these: [email protected] or (617) 693-9434, Monday to Friday, 8am–6pm ET.